Subject: New Reply Received - 9583147013 - Mattress Complaint
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 31 Oct 2022 05:11:48 +0000

Hi Aws Adra,  The customer has responded to the ticket.  9583147013 - Mattress Complaint  Ticket comment <div>Yes, I confirm.</div>
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<div>On Sun, 30 Oct 2022 at 11:45 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Jitender,<br><br>We apologize for the inconvenience caused,</div>
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<div dir="ltr">We are sorry to inform you that we do not have an exchange policy, Furniture items can not be returned or exchanged for another item.</div>
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<div dir="ltr">At this time, we will replace the mattress you have to resolve the complaint from order 9583147013.</div>
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<div dir="ltr">Kindly confirm with us so we can raise a new request and forward your confirmation to the concerned team to do the needful at the earliest.</div>
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<div dir="ltr">We are looking forward to hearing from you soon.<br>​<br>Your Friends,<br>The Support Team.<br>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Regards <br>Jitu<br><br>Sent from Gmail Mobile</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5038723