Subject: New Reply Received - invoice 29020202418020221024
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 29 Oct 2022 23:50:50 +0000

Hi Aws Adra,  The customer has responded to the ticket.  invoice 29020202418020221024  Ticket comment <div>The delivery on 26/10 arrived earlier than agreed! It was scheduled for 14:00-18:00 but the driver left at 13:45, refused to wait even ten minutes, refused to come later on that day and promised to make the delivery the next day. </div>
<div>After few days of delay you offer me delivery after 06/11?! That’s incredible. <br><div>Your service is the worst I ever seen in my life. I have filed a complaint to protect my consumer right<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 30 Oct 2022, at 02:49, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Tatiana,<br><br>Thank you for shopping at <a href="http://www.homeboxstores.com" rel="noreferrer">www.homeboxstores.com</a>.<br> <br>Sorry for the delay and we apologize for the inconvenience caused.</div>
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<div dir="ltr">We are really sorry to inform you that we are not able to deliver your order today 30/10/2022.</div>
<div dir="ltr">Your order delivery was originally on 26/10 but security did not allow the team to deliver the order.</div>
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<div dir="ltr">Your order has been rescheduled previously to be delivered on 31/10/2022, but in WhatsApp confirmation for your order delivery. You have pressed 2 and chosen to reschedule your order.</div>
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<div dir="ltr">Kindly confirm with us if you want to reschedule your order on the nearest available date (after 06/11) so we can assist you further and reschedule your order.</div>
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<div dir="ltr">We are looking forward to hearing from you soon.<br>Thank you for your help!<br><br>Your Friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5064383