Subject: Note Added - [#5028738] 9590516530 - Late C&C
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 21 Oct 2022 08:29:46 +0000

Hi ,    homebox raksm added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5028738    Subject:  9590516530 - Late C&C   Requester: Pinky. Oza    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">I’m sending this mail to inform you about this C&amp;C order item physically we hv not received in the store.</div>
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<div class="MsoNormal">Thanks &amp; Regards,</div>
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<div class="MsoNormal">RAK Team.          </div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, October 21, 2022 12:56 AM<br>
<b>To:</b> Devesh Lookhar &lt;[email-masked]&gt;; homebox raksm &lt;[email-masked]&gt;; Jasim Vali Mohammed Bebal &lt;[email-masked]&gt;<br>
<b>Cc:</b> homebox rakma &lt;[email-masked]&gt;; homebox rakacc &lt;[email-masked]&gt;; HomeBox Customercare UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5028738] - 9590516530 - Late C&amp;C</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi team, <br>
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Click &amp; Collect Order Delay<br>
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Order Number: 9590516530<br>
Tracking: 959051653099990001<br>
Order Date:  Oct 16, 2022<br>
Store Code: 29054<br>
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Cx Placed the order on (Oct 16, 2022) and the order is still not ready at the store. Kindly check and assist. <br>
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Thanks &amp; Regards, <br>
Aws</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Fri, 21 Oct at 12:44 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Oza,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for ​reaching out to us,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We apologize for the inconvenience caused,<br>
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Click-and-collect orders are usually delivered to the stores and are ready to pick up within 2 - 3 working days. <br>
We see that your order has been delayed, and we are really sorry for the inconvenience caused to you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We know that you are waiting for your shopping to arrive soon, and we assure you that our team is working hard to get it to you as soon as possible.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please allow us some more time, and we will get back to you as soon as your order is ready for collection at the store.<br>
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We thank you for your understanding and cooperation.<br>
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Your friends,<br>
The Support Team.</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5028738:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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