Subject: New Reply Received - Complaint for the sofa order
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 21 Oct 2022 02:55:57 +0000

Hi Aws Adra,  The customer has responded to the ticket.  Complaint for the sofa order  Ticket comment <div dir="auto">I also apologize in advance for the dammage caused to you due to my social media campaign.</div>
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<div>On Fri, 21 Oct 2022, 1:58 am Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Shamsudheen,<br><br>We apologize for the inconvenience caused,</div>
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<div dir="ltr">We are sorry to hear that the cushions got pressed. However, we offer 2 years limited warranty on our products.</div>
<div dir="ltr">Unfortunately, your purchase is now outside of our warranty period.</div>
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<div dir="ltr">We apologize to you but if the order is not covered by warranty, will not be able to offer any assistance for purchase.<br><br>We are sorry, we could not be of much help here. </div>
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<div dir="ltr">​We thank you for your understanding and cooperation.<br><br>Your friends,<br>The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5020502