Subject: Note Added - [#5003650] Promo Code Issue
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 16 Oct 2022 06:57:30 +0000

Hi ,    Zulema Pereira added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5003650    Subject:  Promo Code Issue   Requester: Esraa    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">If its EC-P/P/I-Mattress products then the code wont work.</div>
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<div class="MsoNormal">So which product is the customer trying to apply APPXTRA5?</div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, October 15, 2022 3:29 AM<br>
<b>To:</b> Faizal Maradeya &lt;[email-masked]&gt;; Zulema Pereira &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5003650] - Promo Code Issue</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">Promo Code Issue APPXTRA5</span></strong><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Cx is not able to use the code in her first order with HomeBox.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">It is showing a massage The promo code valid only for HomeBox</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Cx registered email address:
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Kindly check and do the needful.</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Thank you for your help!</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Regards,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Aws.</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sat, 15 Oct at 3:20 AM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Hi Esraa,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We sincerely apologize for any inconvenience caused, <br>
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We have forwarded your issue to the concerned team and we will get back to you with updates soon.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We request you please allow us some time so we can work on this and do the needful.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We appreciate your patience.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Your Friends,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The Support Team.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5003650:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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