Subject: Fwd: Follow Up Please
From: Deeksha Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>, release <[email-masked]>
Date: Thu, 16 Feb 2023 04:13:27 +0000

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Begin forwarded message:

From: Release Concierge <[email-masked]>
Date: 16 February 2023 at 04:28:19 GMT+5:30
To: Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>
Subject: Follow Up Please

Hi Team,

Would you kindly follow up on appts booked for

1) Samantha Goldstein
2) Jennie O'Brien

Jennie had an email verifying that both these ladies were to get lash lifts, however, at the time of the appt. on March11th, Samantha was not documented in our MindBody schedule with this service; she only had the brow tint scheduled with her esthetics provider.

In looking into this situation further, Cynthia is not able to provide the lash lift service.  I am wondering if during the scheduling process the booking personnel did not know how to book this service correctly; it appears they did not know that Cynthia could not provide this service and thus the service never went through during the scheduling process.

Thank you for looking into this as soon as possible; one of these guests traveled a great distance to get here and was very disappointed that she did not receive the service that was supposed to have been scheduled.

Gratefully,
Krystyjana