Subject: Re: MB not working
From: Rebecca Dybala <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: saurabh <[email-masked]>, deeksha <[email-masked]>, release <[email-masked]>
Date: Wed, 25 Jan 2023 10:36:30 -0500

Hi Pritish,

Thank you for reaching out. Yes, it appears mind body is experiencing service errors. Please collect detailed guest information including the dates and services that are inquiring about as calls come in. let guests know that there is a technical service error with our software and we are working with mindbody to get it resolved. The team will then have to call the guests back to complete those bookings.
We will keep you updated as more information becomes available. 
Thank you!

Rebecca Dybala
HR Manager
[email-masked]
508-986-2330 Ext. 105
201 Turnpike Rd Westborough, MA 01581
www.releasewellbeingcenter.com

> On Jan 25, 2023, at 10:23 AM, Pritish Nandi <[email-masked]> wrote:
> 
> Hi Rebecca,
> 
> We are having issues with Mind and Body webtool and unable to book any appointments. We are able to book BLISS appointments only. 
> 
> Everytime you are trying to book an appointment it comes back with an error. Can this be reported to MB please? Everybody is affected. 
> 
> 
> 
> Regards,
> Pritish Nandi