Subject: New Reply Received - Conversation with nisreen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Feb 2022 20:15:40 +0000

Hi Sara Alsharif,  The customer has responded to the ticket.  Conversation with nisreen  Ticket comment <div dir="auto">To whom it may concern </div>
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<div dir="auto">Untill now I didn’t receive my 63 SAR back, its been almost 3 months now</div>
<div dir="auto">I had already make a complaint on you to the ministry of trade and it will be my pleasure to make a new complaint as its not acceptable by any reason that you didn’t return my money till now</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Feb 8, 2022 at 00:59 Nisreen Albaik &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">To whom it may concern </div>
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<div dir="auto">As per our conversation through the phone please find below my bank details as i still not received the rest of my money</div>
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<div dir="auto">عزيزي MHMD SMYR ALZAYM ,</div>
<div dir="auto">أرقام حسابات الآيبان IBAN هي</div>
<div dir="auto">الرقم المختصر 11 مصرف# البنك الأهلي رقم الحساب 71400002190006 رقم الآيبان SA3510000071400002190006</div>
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<div dir="auto">Thanks </div>
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<div dir="ltr" class="gmail_attr">On Mon, Feb 7, 2022 at 14:49 Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Nisreen,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">Regarding your order: 6369483849 we would like to inform you that we have cancelled the item (Arabic Vibes Tufted 3-Seater Rectangular Bench) and processed the refund of amount (290.3619) in your my credit wallet. </div>
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<div dir="ltr">Please also note that we have shared the amount (SAR68.63) with your bank for a manual refund. The delay is due to the bank, we ask you to allow some time for the amount to be reflected in your account.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3548984