Subject: New Reply Received - My order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 10 Feb 2022 04:54:55 +0000

Hi Sara Alsharif,  The customer has responded to the ticket.  My order   Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
I need my refund,be responsible!<span id="ms-outlook-android-cursor"></span>
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<div>From: Yetunde Oluwagbemi &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, February 9, 2022 6:02:03 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3831177] - My order
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I certainly could never recommend you guys to anyone,your customer care is horrible to say the least<span id="x_ms-outlook-android-cursor"></span>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Yetunde Oluwagbemi &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, February 9, 2022 5:59:58 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3831177] - My order</font>
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<div dir="auto" style="direction:ltr; margin:0; padding:0; font-family:sans-serif; font-size:11pt; color:black">
I need my refund <span id="x_x_ms-outlook-android-cursor"></span>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Yetunde Oluwagbemi &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, February 9, 2022 10:56:57 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3831177] - My order</font>
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<div dir="auto" style="direction:ltr; margin:0; padding:0; font-family:sans-serif; font-size:11pt; color:black">
I am still waiting for your response. I need my refund, confirm with the delivery partner SPL whether I paid 211 SAR or not.
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<font color="#000000" style="font-size:11pt"><b>From:</b> Yetunde Oluwagbemi &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, February 8, 2022 6:07:21 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3831177] - My order</font>
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I asked for a refund, money paid for items I never received and all of a sudden no one is responding. This is quite bad to say the least. I wouldn't like to take this to social media.
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<font color="#000000" style="font-size:11pt"><b>From:</b> Yetunde Oluwagbemi &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, February 8, 2022 10:07:33 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3831177] - My order</font>
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<div dir="auto" style="direction:ltr; margin:0; padding:0; font-family:sans-serif; font-size:11pt; color:black">
I made payment to SPL for SR 211,please confirm and refund. Thanks <span id="x_x_x_x_x_ms-outlook-android-cursor">
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<font color="#000000" style="font-size:11pt"><b>From:</b> Yetunde Oluwagbemi &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, February 7, 2022 3:29:28 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3831177] - My order</font>
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<div dir="auto" style="direction:ltr; margin:0; padding:0; font-family:sans-serif; font-size:11pt; color:black">
I made payment to the platform of the delivery partner SPL for the order to the tune of SR 211. Please confirm and refund.</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, February 7, 2022 2:56:40 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3831177] - My order</font>
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<div dir="ltr">Hi yetunde,,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for any inconvenience caused to you.<br>
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We would like to inform you that that the order number (6123669802) payment method was cash on delivery so there is no refunded amount as you didn't recieve the order.<br>
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We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br>
<br>
Your Friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3831177