Subject: New Reply Received - Re: Sorry, your order was not processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Feb 2022 08:22:41 +0000

Hi Sara Alsharif,  The customer has responded to the ticket.  Re: Sorry, your order was not processed  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Good morning, so new placed order I will  get the things,thank s<span id="ms-outlook-android-cursor"></span>
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<div id="ms-outlook-mobile-signature">Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, February 6, 2022 11:18:57 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3857350] - Re: Sorry, your order was not processed
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<div dir="ltr">Hi dear customer,,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (6124899125/6124899608) was not placed successfully. Whenever this happens our system tries to capture the payment
 again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (6124899622).<br>
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The payment has been captured only once from your account which is for the new successfully placed order.<br>
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Once this order has been shipped out you will receive an email notification for the same containing the tracking details.</div>
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<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3857350