Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 02 Feb 2022 05:15:17 +0000

Hi Sara Alsharif,  The customer has responded to the ticket.  Returns  Ticket comment <div style="direction: rtl">عفواً لكن مشكلتي لايظهر عندي رصيد في الحساب حتى بعد محاولة تجربة دفع لايوجد خيار استخدام رصيدي مع العلم أنه سبق لي تسجيل الدخول قبل فترة كان يظهر الرصيد بعد تحديث التطبيق اختفى</div>
<br>
<div dir="ltr">
<blockquote>
<div style="direction: rtl"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMwMzA2ODI5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.87NfhsqTa5_FQdgSg4sSFfHN3HGPzZDMYT-uktYS3D8"></div>
</blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 2 Feb 2022, at 7:33 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
<br>

</div>
<blockquote>
<div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div>Hi Walaa Ali,<br>
<br>
<br>
<br>
</div>
<div>Your friends,</div>
<div>The Centrepoint Support Team</div>
<div></div>
<div class="freshdesk_satisfaction_survey">
<div style="width: 100%;font: 13px 'Helvetica Neue', Helvetica, Arial, sans-serif">
<hr style="height:0;border:0;margin-top:20px;border-top:1px solid #ccc">
<span style="font-family: Arial, sans-serif; color: #333;font-weight:bold">
<div>How would you rate your overall experience?</div>
</span>
<table cellspacing="0" cellpadding="0" style="table-layout:fixed; margin-top:10px">
<tbody>
<tr>
<td style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:#4e8d00">
</td>
<td style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:#f1db16">
</td>
<td style="width: 14.28%; border-right: 2px #fff solid; padding:0; height:8px; background-color:#e7340f">
</td>
</tr>
<tr>
<td style="width: 14.28%;  border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:#e6efdd">
<a href="https://helpae.centrepointstores.com/support/custom_surveys/be59493aed1984b2e34d19b1520243d6/extremely_happy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Extremely satisfied</a>
</td>
<td style="width: 14.28%;  border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:#fdfae2">
<a href="https://helpae.centrepointstores.com/support/custom_surveys/be59493aed1984b2e34d19b1520243d6/neutral/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Neither satisfied nor dissatisfied</a>
</td>
<td style="width: 14.28%;  border-right: 2px #fff solid; text-align:center; padding: 16px 0px; background-color:#fce3e0">
<a href="https://helpae.centrepointstores.com/support/custom_surveys/be59493aed1984b2e34d19b1520243d6/extremely_unhappy/new" rel="noreferrer" target="_blank" style="margin:0; padding:5px; text-decoration:none; display:block">Extremely dissatisfied</a>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<br>
<div></div>
</div>
<br>

</div>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3840019