Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Feb 2023 07:01:06 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           10:42 AM, 23rd Feb                     User                    How I can exchange my order           10:43 AM, 23rd Feb                   Ziena                   Good Morning Dear Customer, Thank you for contacting Centrepoint, This is Ziena, How may I assist you today?           10:47 AM, 23rd Feb                   Ziena                   Could you please share your order number so that I can assist you further?           10:47 AM, 23rd Feb                   Ziena                   Kindly note that you can return your Centrepoint within 14 days and use your refund to buy a new item.           10:51 AM, 23rd Feb                   Ziena                   Currently, you may exchange ShoeMart \ Lifestyle items only  in any Centrepoint/Shoemart / Lifestyle store within 14 days from the collection/delivery date providing that
  the item is available in the store.           10:52 AM, 23rd Feb                   Ziena                   Is there anything else I can assist you with?           10:54 AM, 23rd Feb                   Ziena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           10:57 AM, 23rd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5745398