Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Naif Teni <[email-masked]>
Date: Thu, 16 Feb 2023 14:54:05 +0000 (UTC)

Hey Naif Teni ,

You have new message(s) in this group.

Livesalesman Team

M

Manish Kumar

One more RP013023003886

Hi @manish.kumar Done

Mohammad Shababe Quamar

M

Mohammad Shababe Quamar

Hi @manish.kumar Done

Noted with Thanks.

Manish Kumar

A

5696641 - which amount is refund not done for

Akshay Berry

M

Akshay Berry

5696641 - which amount is refund not done for

Getting this checked.

Manish Kumar

J

Manish Kumar

Noted Akshay, Thanks.

we are seeing a lot of escalations from Reena Kumari for OLM UAE. pls inform your team again!

Jessie Kathleen Go Caparas

A

5695203 - check on this it keeps reopening

Akshay Berry

M

Akshay Berry

5695203 - check on this it keeps reopening

Checking on it and will do the needful.

Manish Kumar

M

Jessie Kathleen Go Caparas

we are seeing a lot of escalations from Reena Kumari for OLM UAE. pls inform your team again!

Hi Jessie,
Notified the team to note down the ticket id for these escalations today and will get it done by tomorrow on 17th, Thanks

Manish Kumar

A

team, please ask customer for correct number  AWB FP0216230100092  ORDER NO 6804742177

Akshay Berry

M

Akshay Berry

team, please ask customer for correct number  AWB FP0216230100092  ORDER NO 6804742177

Sharing it with the team and will the ticket id once done.

Manish Kumar

M

Akshay Berry

5695203 - check on this it keeps reopening

Hi Akshay,
Please advise on it as this were supposed to be marked as not picked however status has been updated as pickup completed hence the customer is chasing us as she was waiting for her refund.

Manish Kumar

M

Akshay Berry

team, please ask customer for correct number  AWB FP0216230100092  ORDER NO 6804742177

Tried sending it to the customer in the case id 5720189 however it is not getting delivered as it seems email id [email-masked] is incomplete.

Please confirm if we should try sending again on email id [email-masked]

Manish Kumar

A

Manish Kumar

Tried sending it to the customer in the case id 5720189 however it is not getting delivered as it seems email id [email-masked] is incomplete.

Please confirm if we should try sending again on email id [email-masked]

yes plz do

Akshay Berry

M

Akshay Berry

yes plz do

Ok

Manish Kumar

Join the conversation now

Collaborate on the go!

|

Please do not reply to this email as it is automated and cannot be responded to.

powered by Freshconnect, Freshworks Inc.