Subject: New Reply Received - AWB#SD009489132 - Landmark - Refund Status
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 13:39:49 +0000

Hi Naif Teni,  The customer has responded to the ticket.  AWB#SD009489132 - Landmark - Refund Status  Ticket comment <div dir="ltr">Hello Karim,<div><br></div>
<div>Thanks for your prompt response. </div>
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<div>Kindly note that the order has been delivered to the customer. Please do not proceed with the refund. </div>
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<div>We will update the order as Delivered accordingly. </div>
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<div>Best Regards,</div>
<div><br></div>
</div>
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<div>On Tue, Jan 3, 2023 at 4:32 PM Karim Asklany &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div class="MsoNormal">Hi <a id="m_8221313598921168944OWAAMFA7E746EC41C454F8DD1D1F45A5F9003" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style="font-family:Calibri,sans-serif;text-decoration:none">@Arwa Alhajaj</span></a> – Refund not yet  processed for this order.<u></u><u></u>
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<img width="929" height="221" style="width: 9.677in; height: 2.302in" id="m_8221313598921168944Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODUyMjUzNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.e2MgMuiRIhXLyX6XxytA6t10vtCCVSAkNiCQETk-xII" data-id="2044008522537"><u></u><u></u>
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<div class="MsoNormal"><i><span style='font-size:10pt;font-family:"Arial Nova Light",sans-serif'>Best Regards<u></u><u></u></span></i></div>
<div class="MsoNormal"><i><span style='font-size:10pt;font-family:"Arial Nova Light",sans-serif'>Karim Kamel<u></u><u></u></span></i></div>
<div class="MsoNormal"><b><i><span style='font-size:10pt;font-family:"Arial Nova Light",sans-serif'>Landmark Group<u></u><u></u></span></i></b></div>
<div class="MsoNormal"><i><span style='font-size:10pt;font-family:"Arial Nova Light",sans-serif'>eCom Executive-Supply Chain<u></u><u></u></span></i></div>
<div class="MsoNormal"><i><span style='font-size:10pt;font-family:"Arial Nova Light",sans-serif'>Ext: 3702<u></u><u></u></span></i></div>
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<b>From:</b> Arwa Alhajaj &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; <br>
<b>Sent:</b> Tuesday, January 3, 2023 4:12 PM<br>
<b>To:</b> Karim Asklany &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Lokesh Bhatia &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Landmark Group &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Amr Essam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; AbdulKareem Hassan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; account &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: AWB#SD009489132 - Landmark - Refund Status<u></u><u></u>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal">Dear Team, <u></u><u></u>
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<div class="MsoNormal">A kind reminder. <u></u><u></u>
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<div class="MsoNormal">Best Regards,<u></u><u></u>
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<div class="MsoNormal">On Mon, Jan 2, 2023 at 11:00 AM Arwa Alhajaj &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<u></u><u></u>
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<div class="MsoNormal">Dear Team, <u></u><u></u>
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<u></u> <u></u>
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<div class="MsoNormal">Kindly update the refund status of the mentioned order. <u></u><u></u>
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<div class="MsoNormal">Best Regards,<u></u><u></u>
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<b><span style="font-size:13.5pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Arwa Alhajaj</span></b><u></u><u></u>
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<span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Account Management</span><u></u><u></u>
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<a href="http://shipa.com/logistics-for-business/shipa-delivery/" target="_blank" rel="noreferrer"><span style='font-size:13.5pt;font-family:"Times New Roman",serif;text-decoration:none'><img width="200" style="width: 2.0833in" id="m_8221313598921168944_x0000_i1026" src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png"></span></a><u></u><u></u>
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<span style="font-size:9pt;font-family:Arial,sans-serif;color:black"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:rgb(6,31,221)">[email-masked]</span></a></span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" target="_blank" rel="noreferrer"><span style="color:rgb(6,31,221)">shipa.com/delivery</span></a></span><u></u><u></u>
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<b><span style="font-size:13.5pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Arwa Alhajaj</span></b><u></u><u></u>
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<span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(6,31,221)">Account Management</span><u></u><u></u>
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<span style="font-size:9pt;font-family:Arial,sans-serif;color:black"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:rgb(6,31,221)">[email-masked]</span></a></span><span style='font-size:13.5pt;font-family:"Times New Roman",serif;color:black'><br>
</span><span style="font-size:9pt;font-family:Arial,sans-serif;color:black"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" target="_blank" rel="noreferrer"><span style="color:rgb(6,31,221)">shipa.com/delivery</span></a></span><u></u><u></u>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">
<span style="font-family:Arial;font-size:medium;color:rgb(6,31,221);width:290px;vertical-align:top;font-weight:bold">Arwa Alhajaj</span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><div><font color="#061fdd"><span style="font-size:13.3333px">Account Management</span></font></div>
<div><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style='font-family:"Times New Roman";font-size:medium' target="_blank" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a></div>
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<span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="mailto:[email-masked]" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">[email-masked]</a></span><br style='color:rgb(0,0,0);font-family:"Times New Roman";font-size:medium'><span style="font-family:Arial;color:rgb(0,0,0);font-size:12px"><a href="http://shipa.com/logistics-for-business/shipa-delivery/" style="color:rgb(6,31,221)" target="_blank" rel="noreferrer">shipa.com/delivery</a></span><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5535199