Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Naif Teni <[email-masked]>
Date: Sat, 3 Dec 2022 13:57:14 +0000 (UTC)

Hey Naif Teni ,

You have new message(s) in this group.

Livesalesman Team

M

hi team

Mahmoud Emad Elsayed

M

image.png (50.1 KB)

Mahmoud Emad Elsayed

M

when and who add these Fields to complain category

Mahmoud Emad Elsayed

M

https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/78825/conversation/685305637975817

Mahmoud Emad Elsayed

M

how many Agents on KSA chat ?

Mahmoud Emad Elsayed

N

Right now only 1 as 4 chats are there

Nikhil Bishnoi

A

Mahmoud Emad Elsayed

when and who add these Fields to complain category

not done from our end mahmoud, we do not have admin right at our end to make those changes. I will check with saurabh once if he did that but i am pretty sure we have not touched this from our end.

Apoorv Joshi

A

Mahmoud Emad Elsayed

when and who add these Fields to complain category

@mohmoud.elsayed I checked, we were asked to add these fields by Homebox UAE client.

Apoorv Joshi

A

They were added after repeated requests from HomeBox. They had been pushing for it.

Apoorv Joshi

A

They were added by Ashish

Apoorv Joshi

A

And Murthaza had directly asked for it

Apoorv Joshi

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