Subject: New Reply Received - Conversation with رحمه مصطفى
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 02 Dec 2022 11:17:17 +0000

Hi Naif Teni,  The customer has responded to the ticket.  Conversation with رحمه مصطفى  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/havuh_L-X_H33i_vcZjoAg~~/AALN9wA~/RgRlaxI5PVcDc3BjQgpjhbneiWNzcw3eUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear team,<br>
<br>
The alternate number is added and we will proceed with the collection at the soonest possible.
<div>Best regards, <br>
<span class="labelnormal"><span class="labelname_sf">Ali Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>2/12/2022 12:03 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#5331518] - Conversation with رحمه مصطفى<br>
 
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<div dir="ltr">Hi Team,</div>

<div dir="ltr">​</div>

<div dir="ltr">
<strong dir="ltr">Kindly find the alternative contact number.</strong><br>
Problem Statement: Late Collection.<br>
<br>
Order ID: 6181070820<br>
AWB: SD008726320</div>

<div dir="ltr">Contact number: 0542212589</div>

<div dir="ltr">Alternative contact number: 0578033962 </div>

<div dir="ltr">​</div>

<div dir="ltr">Assistance Required: Need urgent collection<br>
<br>
Issue Description: The above shipment has not been collected from the customer yet.<br>
Kindly arrange collection of this shipment on priority<br>
<br>
Regards,</div>

<div dir="ltr">Rahaf.</div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/2LzF4E6Ct2YvACA-RfgXfw~~/AALN9wA~/RgRlaxI5PlcDc3BjQgpjhbneiWNzcw3eUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5331518