Subject: Ticket Assigned - Conversation with juliana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Nov 2022 15:22:41 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with juliana juliana                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi juliana, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6184002817 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0557286338            07:07 PM, 23rd Nov                   Abdulqader                   Hi, juliana thank you for contacting us. This's kader We would be happy to help you.           07:13 PM, 23rd Nov                   Abdulqader                   I can see that delivery of this order has taken longer than our normal pick up day , and I am really very sorry for this delay. I know that you’ve been waiting for it.           07:16 PM, 23rd Nov                   Abdulqader                    Please be assured that now we will escalate your concern to our store team and we will ask them to dto arrange the order ASAP and you will updated shortly            07:16 PM, 23rd Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:16 PM, 23rd Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:19 PM, 23rd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5332652