Subject: Ticket Assigned - Conversation with syed mohammad
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 23 Nov 2022 09:01:13 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with syed mohammad syed mohammad                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi syed mohammad, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6184219648 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1121220012880     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:45 PM, 23rd Nov                     syed mohammad                    Hi           12:46 PM, 23rd Nov                     syed mohammad                    My order is not delivered yet           12:47 PM, 23rd Nov                     syed mohammad                    No one is there ?           12:48 PM, 23rd Nov                     syed mohammad                    Hi           12:51 PM, 23rd Nov                   Mais                   Hi ,Thank you for contacting us. My name is Mais,I will be happy to assist you.           12:51 PM, 23rd Nov                     syed mohammad                    My order is undelivered           12:52 PM, 23rd Nov                   Mais                   We can see that the order will bve delivered toady           12:52 PM, 23rd Nov                     syed mohammad                    Can you check which location it reached           12:52 PM, 23rd Nov                     syed mohammad                    Yesterday someone called and told it's in Jeddah           12:52 PM, 23rd Nov                     syed mohammad                    But my home is in Jubail           12:52 PM, 23rd Nov                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:54 PM, 23rd Nov                   Mais                   We sincerely apologize for the inconvenience caused to you, this is definitely not the experience we hope you will have when shopping with us.           12:59 PM, 23rd Nov                   Mais                   Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           12:59 PM, 23rd Nov                   Mais                   We will inform you about all the details soon via email           12:59 PM, 23rd Nov                   Mais                   Kindly allow us some time to check           12:59 PM, 23rd Nov                   Mais                   Is there anything else I can assist you with?           12:59 PM, 23rd Nov                   Mais                   It was a pleasure to assist you. Please feel free to come back and chat with us if you have any queries in the future.  I am Mais and have a wonderful day!           01:00 PM, 23rd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5329541