Subject: Ticket Assigned - Conversation with janet evangelista
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Nov 2022 08:17:58 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with janet evangelista janet evangelista                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi janet evangelista, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6183706974 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1120220002327     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0536538051            12:03 PM, 23rd Nov                   elharith                   Hi Janet, Thank you for contacting us. How may I help you?           12:04 PM, 23rd Nov                   elharith                   Hi, I'm not getting a response from you. Are we still connected?           12:07 PM, 23rd Nov                   elharith                   We sincerely apologize for any inconvenience caused,            12:07 PM, 23rd Nov                   elharith                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             12:07 PM, 23rd Nov                   elharith                   Is there anything else I can assist you with today?           12:11 PM, 23rd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5329175