Subject: Ticket Assigned - Conversation with amal
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 23 Nov 2022 07:15:53 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amal amal                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ من فضلك ادخل اسمك Customer:  amal Bot:  مرحبًا ، ما الذي تحتاج إلى مساعدة بشأنه؟ Customer:  ? عملية المرتجعات Bot:  تريد إرجاع منتج؟ لا توجد مشكلة ? يمكنك الإرجاع خلال 3 خطوات سهلة.   طلب الإرجاع أونلاين. فقط انتقل إلى سجل الطلبات تحت قائمة "حسابي".   قم بزيارة أحد متاجرنا الأقرب إليك وسلّم المرتجعات هناك.   أو اتصل على 8001111629  وسيقوم فريقنا بترتيب استلام المنتج منك.   لمزيد من التفاصيل، اطلّع على إجراءات الإرجاع في مركز المساعدة https://helpsa.maxfashion.com/ar/support/home# Bot:  قبل أن تذهب ، هل ترغب في تقييم خدمة العملاء لدينا [Customer Feedback: غير راض للغاية] Bot:  هل ما زلت ترغب بالتحدث إلى أحد موظفي خدمة العملاء؟ ? Customer:  نعم  Bot:  يرجى إدخال عنوان البريد الإلكتروني Customer:  [email-masked] Bot:  يرجى إدخال رقم الجوال المسجل Customer:  0555792200            11:07 AM, 23rd Nov                     amal                    Hello           11:09 AM, 23rd Nov                   Mais                   Hi ,Thank you for contacting us. My name is Mais,I will be happy to assist you.           11:11 AM, 23rd Nov                   Mais                   Please note that replacement options are not currently available for (Max) products. Products can be returned within 14 days through one of the following options: 1- You can contact the customer support team at (8001111629) to book an appointment to receive the product to be returned. 2- You can also book an appointment to receive the returned product online by logging in to your account and going to the order history, then clicking on “order number” from this page (https://www.maxfashion.com/sa/ar/), and choosing the products that you want to return. 3- You can visit the nearest (Max) branch and return the product to the branch.           11:12 AM, 23rd Nov                   Mais                   Is there anything else I can assist you with?           11:12 AM, 23rd Nov                   Mais                   It was a pleasure to assist you. Please feel free to come back and chat with us if you have any queries in the future.  I am Mais and have a wonderful day!           11:15 AM, 23rd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5328663