Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Naif Teni <[email-masked]>
Date: Wed, 2 Nov 2022 13:38:01 +0000 (UTC)

Hey Naif Teni ,

You have new message(s) in this group.

Livesalesman Team

M

Hi @seeta.seeta

Mahmoud Emad Elsayed

M

https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/78825/conversation/674341729684214

Mahmoud Emad Elsayed

M

why India team handing KSA chat ?

Mahmoud Emad Elsayed

A

image.png (33.4 KB)

Apoorv Joshi

A

Mahmoud Emad Elsayed

https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/78825/conversation/674341729684214

KSA agent was taking the chat - customer asked for supervisor. Only elharith available right now in arabic

Apoorv Joshi

M

no supervisor on shift on ksa ?

Mahmoud Emad Elsayed

A

Mahmoud Emad Elsayed

no supervisor on shift on ksa ?

Not right now i believe, don't see naif available

Apoorv Joshi

M

```please dont let non KSA team handle and chat or email for KSA```

Mahmoud Emad Elsayed

L

@mohmoud.elsayed I will get this taken care of.

LSM Automation Bot

L

@apoorv please do as discussed

LSM Automation Bot

A

LSM Automation Bot

@apoorv please do as discussed

Okay mam I will do as discussed

Apoorv Joshi

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