Subject: New Reply Received - بخصوص ارجاع الطلب
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 22 Mar 2022 04:41:11 +0000

Hi Naif Teni,  The customer has responded to the ticket.  بخصوص ارجاع الطلب  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Dear Team,                      
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>The subjected shipment has been delivered successfully.</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span></div>
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<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'></span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<b><span style='font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>F</span></b><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'> +966-1-2187782</span><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'></span>
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<a href="http://www.smsaexpress.com/" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue;text-decoration:none'><img width="165" height="63" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMyMDI3OTM1NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.fVDOqtPcbqBHscrNp-PUl9ulAwEfW9_szpS2EdBnL3Q" data-id="2043320279357" alt="SMSA EXPRESS"></span></a><span style='font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Splash [mailto:[email-masked]]
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<b>Sent:</b> Monday, March 21, 2022 5:19 PM<br>
<b>To:</b> Key Accounts - KSA; Adel Yahya Awad<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#4054695] - <span lang="AR-SA" dir="RTL">بخصوص ارجاع الطلب</span></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Hi Team,,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Problem Statement: Late collection </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Order Date : 10/03/2022</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Order ID: 6129754443</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Tracking ID: 290269650913</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Assistance Required: Please arrange the collection asap..</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Issue Description: Late collection </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>CS Team Naif Teni</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل الأحد, 20 مارس في
</span><span dir="LTR"></span><span dir="LTR"></span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'><span dir="LTR"></span><span dir="LTR"></span>9:32
</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">م </span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'><span dir="LTR"></span><span dir="LTR"></span>, sweet
 ix &lt;[email-masked]&gt; </span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system","serif"'><span dir="LTR"></span><span dir="LTR"></span>:
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">لم يتم استلام المسترجعات من قبل المندوب ( الطلب صار له 6 ايام وما فيه احد استلمه ممكن تردون وتشوفون شركة الشحن علشان تأخذه هالاسبوع ؟</span><span dir="LTR"></span><span dir="LTR"></span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'><span dir="LTR"></span><span dir="LTR"></span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'>4054695:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system","serif"'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4054695