Subject: Ticket Assigned - Conversation with sabeen
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 20 Mar 2022 17:16:24 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sabeen sabeen                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  sabeen Bot:  Hi Sabeen ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6128773785 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0558018025            08:59 PM, 20th Mar                   Naif                   My name is Naif .Thank you for contacting us. I will be happy to help you!           09:00 PM, 20th Mar                     sabeen                    Hi Naif good evening           09:00 PM, 20th Mar                   Naif                   Good evening           09:01 PM, 20th Mar                   Naif                   how can i help you Sabeen           09:01 PM, 20th Mar                     sabeen                    I ordered on 4th of March but I didn’t receive my order yet i called many times but my problem is still not solved           09:02 PM, 20th Mar                   Naif                   Sorry to hear that           09:03 PM, 20th Mar                   Naif                   just a moment please will check that for you           09:03 PM, 20th Mar                     sabeen                    Yes please my order is 400 + im so much disappointed           09:07 PM, 20th Mar                     sabeen                    Hello           09:11 PM, 20th Mar                     sabeen                    Hello           09:11 PM, 20th Mar                   Naif                   yes with you just a moment please im checking that for you           09:11 PM, 20th Mar                     sabeen                    Okay           09:11 PM, 20th Mar                   Naif                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           09:12 PM, 20th Mar                   Naif                   sorry for it           09:12 PM, 20th Mar                   Naif                   as we will do the needful to get this solved           09:12 PM, 20th Mar                   Naif                   Anything else i can help you with ?           09:12 PM, 20th Mar                     sabeen                    No thank you           09:13 PM, 20th Mar                   Naif                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:14 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4054614