Subject: Ticket Assigned - Conversation with aishah sariha
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 11 Mar 2022 17:58:28 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aishah sariha aishah sariha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aishah sariha Bot:  Hi Aishah Sariha ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0506590514            09:51 PM, 11th Mar                     aishah sariha                    Sure           09:52 PM, 11th Mar                   Naif                   My name is Naif .Thank you for contacting us. I will be happy to help you!           09:52 PM, 11th Mar                     aishah sariha                    I have not yet received refund for my order           09:53 PM, 11th Mar                   Naif                   Could you please share your order number so that I can assist you further?           09:53 PM, 11th Mar                     aishah sariha                    6126050590           09:54 PM, 11th Mar                   Naif                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:54 PM, 11th Mar                     aishah sariha                    I have send the order number           09:54 PM, 11th Mar                   Naif                   just moment to check it for you           09:54 PM, 11th Mar                     aishah sariha                    Okay           09:54 PM, 11th Mar                   Naif                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.  We appreciate your patience.           09:56 PM, 11th Mar                   Naif                   anything else i can help you with ?           09:56 PM, 11th Mar                     aishah sariha                    No, Thankyou           09:56 PM, 11th Mar                     aishah sariha                    I’ll be waiting for the response from your team           09:56 PM, 11th Mar                   Naif                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:57 PM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4009837