Subject: Ticket Assigned - Conversation with shahir
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 23 Sep 2022 15:00:11 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shahir shahir                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  shahir Bot:  Hi shahir, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  6169969494 Bot:   It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0582018946            06:54 PM, 23rd Sep                     shahir                    Is it possible to cancel the order number 6169969494           06:54 PM, 23rd Sep                   Abdulqader                   Hi Shair, thank you for contacting us. This's kader We would be happy to help you.           06:55 PM, 23rd Sep                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:55 PM, 23rd Sep                   Abdulqader                   . Unfortunately, we won't be able to cancel your order at the moment The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.  Please note that if you do not wish to wait 14 days, You can visit the store to collect the order and return at the same time.           06:56 PM, 23rd Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           06:57 PM, 23rd Sep                     shahir                    Is it possible to cancel the order number 6169969494           06:57 PM, 23rd Sep                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment .           06:58 PM, 23rd Sep                     shahir                    Ok           06:58 PM, 23rd Sep                   Abdulqader                   The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.           06:59 PM, 23rd Sep                     shahir                    Thanks           06:59 PM, 23rd Sep                   Abdulqader                   Do you have any other inquiries that we can help with?           06:59 PM, 23rd Sep                     shahir                    No, thanks           06:59 PM, 23rd Sep                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:59 PM, 23rd Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4909729