Subject: FW: INCOMPLETE CUSTOMER DETAILS-17-SEP-22
From: Malik Ismail <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Naif <[email-masked]>
Cc: "Mohammed Athar (TCS)" <[email-masked]>
Date: Mon, 19 Sep 2022 04:55:47 +0000

Hi @Apoorv Joshi<mailto:[email-masked]> @Naif<mailto:[email-masked]>,

Please do the needful.

From: Mohammed Athar (TCS) <[email-masked]>
Sent: Saturday, September 17, 2022 9:26 PM
To: Malik Ismail <[email-masked]>; Mohamed Mahmoud <[email-masked]>; HCCustomer Carefloor <[email-masked]>; HB.CCCKSA <[email-masked]>; HCCustomer Carefloor <[email-masked]>; Escalations Dxbteam <[email-masked]>
Cc: Rohit Kamath (TCS) <[email-masked]>; Prabhakar Singh <[email-masked]>; KSA CCCTeamLeaders <[email-masked]>; Tarek Mohamedali <[email-masked]>; Momen Elmassry <[email-masked]>; Hamza Nouri Ahmad Abu Azzam <[email-masked]>; Ismail Aboukhater <[email-masked]>
Subject: INCOMPLETE CUSTOMER DETAILS-17-SEP-22

Hi All,

Please provide the correct bank details for the below orders to process the refund.

Note: If no details are received in 3 working days will close the tickets

Order Nr.
Ticket
CONCEPT
REJECTION REASON
6158240646
8793004
CP
INCOMPLETE CUSTOMER BANK DETAILS
6161518979
8861002
HC
only Single Name mentioned please provide the complete name of the customer
6163439254
8859002
CP
only Single Name mentioned please provide the complete name of the customer
6164642303
8858006
CP
INCOMPLETE IBAN
6164166774
8858005
CP
only Single Name mentioned please provide the complete name of the customer
6161675972
8856001
CP
INCOMPLETE IBAN
6158870808
8846000
CP
INCOMPLETE IBAN
6164248368
8843001
HC
ERROR MSG AS INVALID IBAN
6163276789
8840000
CP
only Single Name mentioned please provide the complete name of the customer
6160431027
8785013
CP
No Account name
6152969201
8785009
max
only Single Name mentioned please provide the complete name of the customer
6161723710
8837001
CP
INCOMPLETE IBAN
6128331852
8831005
max
Account name is not matching with the bank records
6367619356
8824000
HC
INCOMPLETE IBAN
6149057684
8815015
HB
INCOMPLETE IBAN
6158584683
8797022
HC
only Single Name mentioned please provide the complete name of the customer
6149737620
8751009
CP
INVALID IBAN MSG
6151052742
8751010
CP
INVALID IBAN & ACCOUNT NUMBER
6156148935
8774001
CP
Account name is not matching with the bank records
6162722769
8868005
max
INCOMPLETE IBAN
6158251752
8872001
HC
Account name is not matching with the bank records
6159655815
8868002
CP
only Single Name mentioned please provide the complete name of the customer
6163787147
8865007
CP
INCOMPLETE IBAN
6157557752
8865005
max
Account name is not matching with the bank records
6163731766
8865003
CP
INCOMPLETE IBAN
6160754722
8865000
HC
only Single Name mentioned please provide the complete name of the customer
6162206047
8858003
HC
Account name is not matching with the bank records
6162432087
8848002
CP
No account name

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

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