Subject: RE: INCOMPLETE CUSTOMER DETAILS-05-AUG-22
From: "Mohammed Athar (TCS)" <[email-masked]>
To: Mohamed Nagy <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Prabhakar Singh <[email-masked]>, Apoorv Joshi <[email-masked]>, Naif <[email-masked]>, Malik Ismail <[email-masked]>
Date: Fri, 26 Aug 2022 13:38:52 +0000

HI @Mohamed Nagy<mailto:[email-masked]> Request is already under process.

Will confirm you once the bank transfer is done.

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

From: Mohamed Nagy <[email-masked]>
Sent: Friday, August 26, 2022 4:38 PM
To: Mohammed Athar (TCS) <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Prabhakar Singh <[email-masked]>; Apoorv Joshi <[email-masked]>; Naif <[email-masked]>; Malik Ismail <[email-masked]>
Subject: RE: INCOMPLETE CUSTOMER DETAILS-05-AUG-22
Importance: High

Dear @Mohammed Athar (TCS)<mailto:[email-masked]>,

Regarding this order 6155994995

All data is complete now, appreciate the prompt action as this case is MOC now,

Regards,
Mohamed Nagy

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 5, 2022 6:50 PM
To: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Alanzi <[email-masked]<mailto:[email-masked]>>; Naif <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Prabhakar Singh <[email-masked]<mailto:[email-masked]>>
Subject: RE: INCOMPLETE CUSTOMER DETAILS-05-AUG-22

Hi @Apoorv Joshi<mailto:[email-masked]>  @Alanzi<mailto:[email-masked]> @Naif<mailto:[email-masked]>

Please do the needful.

From: Mohammed Athar (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 5, 2022 6:15 PM
To: HB.CCCKSA <[email-masked]<mailto:[email-masked]>>; HCCustomer Carefloor <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>
Cc: KSA CCCTeamLeaders <[email-masked]<mailto:[email-masked]>>; Momen Elmassry <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Tarek Mohamedali <[email-masked]<mailto:[email-masked]>>; Rohit Kamath (TCS) <[email-masked]<mailto:[email-masked]>>; Prabhakar Singh <[email-masked]<mailto:[email-masked]>>
Subject: INCOMPLETE CUSTOMER DETAILS-05-AUG-22

Hi All,

Please provide the correct details for the below orders to process the refund.

Note: If no details are received in 3 working days will close the tickets

Order Nr.
Ticket
CONCEPT
REJECTION REASON
6151052742
8751010
CP
INVALID IBAN
6149737620
8751009
CP
Msg as INVALID IBAN
6135033536
8751005
HC
INVALID IBAN
6153521791
8743014
MAX
only Single Name mentioned please provide the complete name of the customer
6156550084
8751019
CP
INVALID IBAN
6155994995
8767003
CP
only Single Name mentioned please provide the complete name of the customer
6332407608
8764004
HC
IBAN Not given
6157642606
8765001
CP
only Single Name mentioned please provide the complete name of the customer
6155079702
8767001
HC
No account holder name
6156557469
8763000
HC
only Single Name mentioned please provide the complete name of the customer
6156891890
8758003
HC
NAME IS NOT MATCHING with the bank records
6132482979
8758000
MAX
only Single Name mentioned please provide the complete name of the customer

Thanks & Regards,
Athar Mohammed,
Finance Executive-Ecom
Extn 3183

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