Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Naif Teni <[email-masked]>
Date: Fri, 12 Aug 2022 12:06:59 +0000 (UTC)

Hey Naif Teni ,

You have new message(s) in this group.

Livesalesman Team

J

team pls check this escalation and tell me what went wrong

Jessie Kathleen Go Caparas

J

4678911

Jessie Kathleen Go Caparas

J

carefully check your escalation matrix and get back to me

Jessie Kathleen Go Caparas

M

Jessie Kathleen Go Caparas

carefully check your escalation matrix and get back to me

Checking on it

Manish Kumar

M

Jessie Kathleen Go Caparas

carefully check your escalation matrix and get back to me

Hi Jessie,

As per screenshot shared by the custmer it seems offline purchase from the Centrepoint Alrai - 21122, and hence the issue was escalated to CP spoc.

Manish Kumar

M

KBI-fKwT7Cgjy4v--bVVVVzwh6L6w_G6Vg (1).jpg (2.2 MB)

Manish Kumar

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