Subject: Ticket Assigned - My order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Aug 2022 14:49:03 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  My order  @Sultan A. Hashem Please help here.

 

 
 Thank you 

 

 

 

 

 

 

 
 
Ghadeer F. Siraj  
|  غدير سراج  

 

|  محلل عمليات التجارة الالكترونية  

 
 
M.   
|  T. +966112897834
| 
E. 29242

 

 
 
E. [email-masked] 
| 
W. 
SPLonline.com.sa  

 

 

 

 
 
2929 Rayhanah Bint Zaid - Al Arid Dist. 
Riyadh 13337 - 8118    Kingdom of Saudi Arabia 

 

 

 
 
Disclaimer: 
This email has been sent from Saudi Post | SPL. The information in this email is considered to be confidential. It is solely intended for the person(s) named above. If you are not an intended recipient, please notify the sender and delete this email from your
 system.

 

 

  
 From: Faraz Lohani <[email-masked]>  
Sent: Thursday, August 11, 2022 3:22 PM 
To: Ghadeer F. Siraj <[email-masked]>; Centrepoint <[email-masked]>; SPL | CARE <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Abdulaziz S. AlHhadi <[email-masked]>; Hassan M. AlAsiri <[email-masked]> 
Subject: RE: [EXTERNAL]RE: [#3831177] - My order 

 

 Hi 
@Ghadeer F. Siraj, 

 

 The customer confirms that he paid online on your website for 211 SAR, now that the order has been returned back and it is s COD order and we need to return back the customer the amount so confirming with you that is the amount still with
 you or returned to LMG ? 

 

 

From: Ghadeer F. Siraj <[email-masked]>
 
Sent: Thursday, August 11, 2022 4:17 PM 
To: Faraz Lohani <[email-masked]>; Centrepoint <[email-masked]>; SPL | CARE <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Abdulaziz S. AlHhadi <[email-masked]>; Hassan M. AlAsiri <[email-masked]> 
Subject: RE: [EXTERNAL]RE: [#3831177] - My order 

 

   

CAUTION: External email sender. Use care when clicking on links or opening attachments!

 

 Hello Faraz,  

 

 The amount 211 SR paid from the customer and the shipment returned.

 

 
 Thank you  

 

 

 

 

 

 

 

 
 
Ghadeer F. Siraj 
| 
غدير سراج

 

 

| 
محلل عمليات التجارة الالكترونية

 

 
 
M.
 
| 
T.
+966112897834 | 
E.
29242

 

 
 
E.
[email-masked] 
| 
W.
SPLonline.com.sa

 

 

 

 

 
 2929 Rayhanah Bint Zaid - Al Arid Dist. 
Riyadh 13337 - 8118    Kingdom of Saudi Arabia 

 

 

 

 

 
 
Disclaimer: 
This email has been sent from Saudi Post | SPL. The information in this email is considered to be confidential. It is solely intended for the person(s) named above. If you are not an intended recipient, please notify the sender and delete this email from your
 system.

 

 

From: Faraz Lohani <[email-masked]>
 
Sent: Thursday, August 11, 2022 2:51 PM 
To: Ghadeer F. Siraj <[email-masked]>; Centrepoint <[email-masked]>; SPL | CARE <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: RE: [EXTERNAL]RE: [#3831177] - My order 

 

   
 
 Hi 
@Ghadeer F. Siraj, 

 

 Was the amount returned to LMG? 

 

 Amount : 211 SAR 

 

 

From: Ghadeer F. Siraj <[email-masked]>
 
Sent: Thursday, April 21, 2022 4:57 PM 
To: Faraz Lohani <[email-masked]>; Centrepoint <[email-masked]>; SPL | CARE <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: RE: [EXTERNAL]RE: [#3831177] - My order 

 

   

External email sender, please take precaution.

 
 
 Returned.  

 

 

 

 

 

 

 

 

 
 
Ghadeer F. Siraj 
| 
غدير سراج

 

 

| 
محلل عمليات التجارة الالكترونية

 

 
 
M.
 
| 
T.
+966112897834 | 
E.
17834

 

 
 
E.
[email-masked] 
| 
W.
SPLonline.com.sa

 

 

 

 

 
 2929 Rayhanah Bint Zaid - Al Arid Dist. 
Riyadh 13337 - 8118    Kingdom of Saudi Arabia 

 

 

 

 

 
 
Disclaimer: 
This email has been sent from Saudi Post | SPL. The information in this email is considered to be confidential. It is solely intended for the person(s) named above. If you are not an intended recipient, please notify the sender and delete this email from your
 system.

 

 

From: Faraz Lohani <[email-masked]>
 
Sent: Thursday, April 21, 2022 3:29 PM 
To: Centrepoint <[email-masked]>; Rashed S. AlMusharraf <[email-masked]>; Ghadeer F. Siraj <[email-masked]>;
 SPL | CARE <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: [EXTERNAL]RE: [#3831177] - My order 

 

   

 
WARNING : This email is not from Saudi Post | SPL. Do not click
 links or open attachments unless you know the sender and its content is safe.

 

 Hi 
@[email-masked]

@[email-masked]
@[email-masked], 

 

 The customer paid online through a link sent by SAUDI POST and the order marked as NDR.

 
 Kindly assist on the further action for the refund. 

 

From: Centrepoint <[email-masked]>
 
Sent: Wednesday, March 2, 2022 4:50 PM 
To: [email-masked];
[email-masked]; 
[email-masked] 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: Fwd: [#3831177] - My order 

 

   

External email sender, please take precaution.

 

 

 ​Hi Team  

 

   

 
 Remainder? 

 

 

 

 
 Problem Statement: NDR/REFUND 
 
Order Date : 27/01/2022 
Order ID: 6123669802 
Tracking ID: CRDSAL0417789222 
 
Assistance Required: the customer paid online through a link sent by SAUDI POST and the order marked as NDR. kindly check and do the needful. 
  
Issue Description: 
  
Regards, 

 
 
 Huma Sayed 

 

 
3831177:1125156

 

 
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 If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden.
 If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message,
 or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
www.landmarkgroup.com https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4719282