Subject: You have new messages in Group: KSA FD ticket
From: Freshconnect <[email-masked]>
To: Naif Teni <[email-masked]>
Date: Thu, 11 Aug 2022 13:03:29 +0000 (UTC)

Hey Naif Teni ,

You have new message(s) in this group.

KSA FD ticket

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image.png (31.4 KB)

Malek Hosan

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Hi @amani.aldossary Usually, for return mattress. we raise to DD and they forwared to WH manager for approval and keep it open till they get the approval. However for this order. We got this remark and the CRM closed.

Malek Hosan

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Please advice further. should we raise another CRM to follow up as we are not authorized to raise to WH manager.

Malek Hosan

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6155705822

Malek Hosan

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Will raise another CRM and escalate pictures for proof original package again.

Malek Hosan

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