Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Naif Teni <[email-masked]>
Date: Wed, 20 Jul 2022 10:34:51 +0000 (UTC)

Hey Naif Teni ,

You have new message(s) in this group.

Livesalesman Team

A

Nikhil Bishnoi

Hi @akshay.berry1 With regards to ticket id 4630396, the customer is telling that he has not ordered from us but the delivery guy has delivered 2 packets to him. His maid collected the order and paid AED 200.00 for the order. We have asked the customer to share the images of the parcel but there is no tracking id or order id to identify. The customer is telling that the courier team as well not handed over any invoice not they contacted him. Please advise what can be done further here.

raise to OLM team via email along with pictures shared by customer

Akshay Berry

A

Akshay Berry

raise to OLM team via email along with pictures shared by customer

Thank you Akshay.

Apoorv Joshi

Join the conversation now

Collaborate on the go!

Please do not reply to this email as it is automated and cannot be responded to.

powered by Freshconnect, Freshworks Inc.