Subject: Ticket Assigned - need esc update address & phone to CP Late delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jul 2022 17:27:13 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need esc update address & phone to CP Late delivery troy calo                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  troy calo Bot:  Hi Troy Calo ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6155750780 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0570424603            09:11 PM, 18th Jul                   Naif                   Hi Troy  , Thank you for contacting us. How may I help you?           09:12 PM, 18th Jul                     troy calo                    Hi..i was expected my order to receive on july 17 but until now i didn't receive it           09:14 PM, 18th Jul                   Naif                   Please allow me a moment to check this for you.           09:14 PM, 18th Jul                   Naif                   Yes Troy           09:17 PM, 18th Jul                   Naif                   i have checked that and i find out you order was shiped  7/15/22           09:18 PM, 18th Jul                     troy calo                    Is there something wrong with my address?           09:18 PM, 18th Jul                     troy calo                    Shipped but i haven't received it           09:19 PM, 18th Jul                   Naif                   can you please  provide us with you full address as ST district city also phone number           09:19 PM, 18th Jul                     troy calo                    Just a moment           09:20 PM, 18th Jul                   Naif                   Take you time           09:21 PM, 18th Jul                     troy calo                    MM22+GGJ Vivienda Hada Residence, الفرسان، الهدا، Riyadh 12726           09:22 PM, 18th Jul                     troy calo                    0570424603           09:22 PM, 18th Jul                   Naif                   Thank you for sharing the details with us           09:23 PM, 18th Jul                   Naif                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.  We appreciate your patience.           09:23 PM, 18th Jul                   Naif                   Anything else i can help you with Troy ?           09:23 PM, 18th Jul                     troy calo                    When it will be delivered?           09:24 PM, 18th Jul                   Naif                   our team will reach you and arrange the deliver asap           09:24 PM, 18th Jul                   Naif                   Anything else i can help you with Troy           09:25 PM, 18th Jul                     troy calo                    Okay,  y           09:25 PM, 18th Jul                     troy calo                    Thank you naif           09:25 PM, 18th Jul                   Naif                   It was a pleasure to assist you Troy . Thank you for shopping with us.  Have a wonderful day.           09:25 PM, 18th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4631877