Subject: Ticket Assigned - Conversation with loads
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jul 2022 15:23:51 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with loads loads                    Bot:  Hi again! Bot:  Please enter your name Customer:  loads Bot:  Hi Loads ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6155695740 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:11 PM, 18th Jul                     loads                    Hello i want to know if my order will be arriveing today and please contact me if it will my order number is 6155695740my real number is 0508950331           07:12 PM, 18th Jul                   Naif                   Hi Razan , My name is Naif .Thank you for contacting us. I will be happy to help you!           07:13 PM, 18th Jul                   Naif                   Please allow me a moment to check this for you.           07:13 PM, 18th Jul                     loads                    ?           07:15 PM, 18th Jul                   Naif                   Just a moment Loads, I'm checking sorry for the late           07:16 PM, 18th Jul                   Naif                   allow me a moment to check this for you.           07:16 PM, 18th Jul                     loads                    .           07:17 PM, 18th Jul                   Naif                   Kindly confirm if this phone number is correct 550895033           07:18 PM, 18th Jul                   Naif                    I have not received a response from you still, please confirm if we are still connected?           07:19 PM, 18th Jul                     loads                    Yes           07:19 PM, 18th Jul                     loads                    Is there a problem           07:20 PM, 18th Jul                   Naif                   after checking i found out that the courier partner tried to contact you on this phone number but there was no response           07:20 PM, 18th Jul                     loads                    oh           07:21 PM, 18th Jul                     loads                    okay i responded           07:21 PM, 18th Jul                     loads                    Thank you naif           07:21 PM, 18th Jul                     loads                    And your time           07:21 PM, 18th Jul                   Naif                   anytime           07:21 PM, 18th Jul                   Naif                   just to make sure           07:22 PM, 18th Jul                   Naif                   have they called you ?           07:22 PM, 18th Jul                   Naif                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:23 PM, 18th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4631417