Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Naif Teni <[email-masked]>
Date: Wed, 13 Jul 2022 07:33:00 +0000 (UTC)

Hey Naif Teni ,

You have new message(s) in this group.

Livesalesman Team

A

Mahmoud Emad Elsayed

https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/78825/conversation/634374623639635

Will speak to this agent today.

Apoorv Joshi

A

4598481 - why not escalated to concept spoc for manual refund approval till yet?

Akshay Berry

A

Akshay Berry

4598481 - why not escalated to concept spoc for manual refund approval till yet?

let me check

Apoorv Joshi

A

Akshay Berry

4598481 - why not escalated to concept spoc for manual refund approval till yet?

I believe they were following the escalations under 4552361 and were avoiding escalating again to avoid duplications. I will have this escalated to spoc under under 4598481

Apoorv Joshi

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