Subject: Ticket Assigned - Conversation with mohammed sikandar
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 08 Jun 2022 19:57:30 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammed sikandar Problem Statement: Late refund (Cancelled RMA)  Order Date: 30/05/2022 Order ID: 6146757831 RMA: 1002678060 Tracking ID: RP0531220008462  Assistance Required: Need urgent Refund Issue Description: The customer reported that he returned the item but in the hybris the the return status is showing cancelled. As per the tracking we can see that the item has been returned to our warehouse. However, the refund still not processed. Please check and advice as customer waiting for refund.   Thank you for your help  Regards, Abdulilah https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4460843