Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Naif Teni <[email-masked]>
Date: Mon, 16 May 2022 10:31:13 +0000 (UTC)

Hey Naif Teni ,

You have new message(s) in this group.

Livesalesman Team

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image.png (319 KB)

Manish Kumar

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Apoorv Joshi

Hi Mahmoud, Good morning. Manish will be here in 1hr 30 min, once he comes in the shift i will ask him to try again.

Hi Mahmoud,
Good Afternoon!
I have tried to log in again but it's giving the same error.

Manish Kumar

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It's saying

"Your Apple ID or password was incorrect.

Forgotten your password?Opens in a new window."

Manish Kumar

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Manish Kumar

It's saying

"Your Apple ID or password was incorrect.

Forgotten your password?Opens in a new window."

new pass: "Lmg$$2022"

Mahmoud Emad Elsayed

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939273

Mahmoud Emad Elsayed

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149659

Mahmoud Emad Elsayed

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Mahmoud Emad Elsayed

149659

Thanks for your help, Logged in sucessfully.

Manish Kumar

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guys

Mahmoud Emad Elsayed

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are you receiving chat from Oman or Egypt

Mahmoud Emad Elsayed

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ow HC KW ?

Mahmoud Emad Elsayed

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Hi @mohmoud.elsayed
Need one more help regarding Domino's clear trip promotion.
We have few cases where cx has received multiple Dominos voucher however he is able to use only one
Below are few examples:
1. case id 4251013, cx received 3 vouchers but able to use only one
2. case id 4202993, Cx has reported that he had not received the domino's voucher with the shipment.
3. case id 4226820, here also cx not received the voucher
4. case id 4240464, here cx reported that he was only only be able able to use the voucher on Medium or Large size tossed pizza only
5. Case id 4352562, Cx received 3 vouchers and he was able to use only one.

Please advise us in order to get these cases closed, there might be few more cases.

Manish Kumar

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Mahmoud Emad Elsayed

are you receiving chat from Oman or Egypt

checking it with agent and will update you.

Manish Kumar

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Mahmoud Emad Elsayed

are you receiving chat from Oman or Egypt

Yes, we are getting chats for Oman, Egypt and KW hc

Manish Kumar

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Manish Kumar

Yes, we are getting chats for Oman, Egypt and KW hc

ok, please share any open conversion url

Mahmoud Emad Elsayed

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whenever you have

Mahmoud Emad Elsayed

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Mahmoud Emad Elsayed

whenever you have

Sure, I have informed the same among the team and will share the link once we receive any.

Manish Kumar

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