Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Naif Teni <[email-masked]>
Date: Wed, 11 May 2022 09:51:08 +0000 (UTC)

Hey Naif Teni ,

You have new message(s) in this group.

Livesalesman Team

M

[email-masked]

Mahmoud Emad Elsayed

M

please send it to this mail id to check why it's uncertain status

Mahmoud Emad Elsayed

M

same request send it to QA finance team

Mahmoud Emad Elsayed

M

Mahmoud Emad Elsayed

please send it to this mail id to check why it's uncertain status

Thanks Mahmoud, Can we directly escalate on this email from freshdesk or we have to raise it via zimbra escalation.

Manish Kumar

M

from freshdesk

Mahmoud Emad Elsayed

M

on same ticket

Mahmoud Emad Elsayed

M

image.png (73.2 KB)

Manish Kumar

M

Mahmoud Emad Elsayed

same request send it to QA finance team

Sorry to disturb you again here, we do not have any specific email for QA finance team in the escalation matrix

Manish Kumar

M

Mahmoud Emad Elsayed

on same ticket

Got, it thanks

Manish Kumar

M

Manish Kumar

Sorry to disturb you again here, we do not have any specific email for QA finance team in the escalation matrix

send to Rakesh Bernooli <[email-masked]>

Malik Ismail

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Malik Ismail

send to Rakesh Bernooli <[email-masked]>

Thanks Malik, I will ask apporv to add it in the matrix.

Manish Kumar

A

4206500 - reply and provide information to Aramex

Akshay Berry

A

@malik.ismail Can you please help with child ticket 4321739

Apoorv Joshi

A

Akshay Berry

4206500 - reply and provide information to Aramex

@modhi.alanzi Please check this and get this actioned

Apoorv Joshi

A

Akshay Berry

4206500 - reply and provide information to Aramex

This is done Akshay

Apoorv Joshi

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