Subject: Ticket Assigned - Conversation with noor
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 05 May 2022 18:00:15 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with noor noor                    Bot:  Hi again! Bot:  Please enter your name Customer:  noor Bot:  Hi Noor ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6141319903 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0571664600            09:52 PM, 05th May                   Naif                   Hi My
  name is Naif .Thank you for contacting us. I will be happy to help you!           09:52 PM, 05th May                   Naif                   Could you please share your order number so that I can assist you further?           09:52 PM, 05th May                     noor                    6141319903           09:53 PM, 05th May                   Naif                   How can i help you today ?           09:53 PM, 05th May                     noor                    I was supposed to receive my order in one delivery, but I have received only 1 out of 2           09:54 PM, 05th May                   Naif                   Please allow me a moment to check this for you.           09:55 PM, 05th May                     noor                    The delivery for both items was scheduled today.           09:55 PM, 05th May                   Naif                    We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch
  with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           09:58 PM, 05th May                   Naif                   Anything else i can help you with ?           09:58 PM, 05th May                   Naif                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:59 PM, 05th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4315522