Subject: Ticket Assigned - Conversation with jitheesh Late delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 03 May 2022 18:28:16 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jitheesh Late delivery jitheesh                    Bot:  Hi again! Bot:  Please enter your name Customer:  jitheesh Bot:  Hi Jitheesh ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - 
 card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0597376042            10:22 PM, 03rd May                     jitheesh                    Ok           10:22 PM, 03rd May                     jitheesh                    6140914384           10:23 PM, 03rd May                     jitheesh                    Hlo           10:24 PM, 03rd May                   Naif                   Hi My name is
  Naif .Thank you for contacting us. I will be happy to help you!           10:24 PM, 03rd May                   Naif                   How can i help you today           10:25 PM, 03rd May                     jitheesh                    6140914384 this is my order number           10:25 PM, 03rd May                     jitheesh                    It's not delivered yet           10:25 PM, 03rd May                   Naif                   Please allow me a moment to check this for you.           10:25 PM, 03rd May                     jitheesh                    I was ordered for eid           10:25 PM, 03rd May                   Naif                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.  We appreciate your patience.           10:26 PM, 03rd May          
          Naif                   Anything else i can help you with ?           10:26 PM, 03rd May                     jitheesh                    I need the update           10:26 PM, 03rd May                     jitheesh                             10:27 PM, 03rd May                   Naif                   our team will contact you to solve this and arrange the deliver asap           10:27 PM, 03rd May                     jitheesh                    Ok           10:27 PM, 03rd May                   Naif                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:27 PM, 03rd May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4308045