Subject: Ticket Assigned - Conversation with nazim shaad
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 02 May 2022 18:19:43 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nazim shaad nazim shaad                    Bot:  Hi again! Bot:  Please enter your name Customer:  nazim shaad Bot:  Hi Nazim Shaad ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - ca
 rd issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:14 PM, 02nd May                   Naif                   Hi Nazim My name is Naif .Thank you for contacting us. I will be happy to help you!           10:15 PM, 02nd May                     nazim shaad                    6138300714 order number           10:15 PM, 02nd May                     nazim shaad       
              Where's my refund           10:15 PM, 02nd May                   Naif                   Please allow me a moment to check this for you.           10:16 PM, 02nd May                   Naif                   Sorry for the late, the order was placed on 18l4l22           10:17 PM, 02nd May                   Naif                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.  We appreciate your patience.           10:18 PM, 02nd May                   Naif                   Anything else i can help you with ?           10:18 PM, 02nd May                   Naif                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:19 PM, 02nd May                                          View conversation in F
 reshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4305013