Subject: Ticket Assigned - Conversation with hello i need help with my order
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 27 Apr 2022 19:10:58 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello i need help with my order hello i need help with my order                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello i need help with my order Bot:  Hi Hello I Need Help With My Order ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6140190869 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your nu
 mber Customer:  0595244627            10:59 PM, 27th Apr                   Naif                   Hi, This is Naif how can i help you today ?           11:01 PM, 27th Apr                     hello i need help with my order                    I need to change my order address           11:03 PM, 27th Apr                     hello i need help with my order                    My phone number is wrong on the order           11:03 PM, 27th Apr                   Naif                   can you please share the order id with me to check that for you           11:03 PM, 27th Apr                     hello i need help with my order                    6140190869           11:04 PM, 27th Apr                   Naif                   Can you please provide us the correct phone number & Address           11:05 PM, 27th Apr                     hello i need help with my order                    0595244627           11:06 PM, 27th Apr                     hello i need help with my order                
     Address the same           11:06 PM, 27th Apr                   Naif                   so the phone number needs to be updated only           11:07 PM, 27th Apr                     hello i need help with my order                    Yes please           11:08 PM, 27th Apr                   Naif                   Sure           11:08 PM, 27th Apr                   Naif                   just a 1 min           11:08 PM, 27th Apr                   Naif                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           11:09 PM, 27th Apr                   Naif                   Anything else i can help you with ?           11:09 PM, 27th Apr                     hello i need help with my order                    No           11:10 PM, 27th Apr               
       hello i need help with my order                    Thank you           11:10 PM, 27th Apr                   Naif                   You are welcome           11:10 PM, 27th Apr                   Naif                   so happy to help you, have a great day           11:10 PM, 27th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4271339