Subject: Ticket Assigned - Conversation with alice dwidari
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 14 Apr 2022 22:56:54 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with alice dwidari alice dwidari                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  alice dwidari Bot:  Hi Alice Dwidari ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6137061745 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  052720619            02:51 AM, 15th Apr                     alice dwidari                    Hello , I realised that the phone number on my order is an old number and I need to change it. The new number is 052720619           02:51 AM, 15th Apr                   Naif                   My name is Naif .Thank you for contacting us. I will be happy to help you!           02:52 AM, 15th Apr                   Naif                   Could you please share your order number so that I can assist you further?           02:52 AM, 15th Apr                   Naif                    I have not received a response from you still, please confirm if we are still connected?           02:54 AM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4181086