Subject: Ticket Assigned - Conversation with hello
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 12 Apr 2022 21:56:46 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6136008187 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your number Customer:  0501377155            01:47 AM, 13th Apr                     hello                    Ok           01:47 AM, 13th Apr                     hello                    ??           01:48 AM, 13th Apr                   Naif                   My name is Naif .Thank you for contacting us. I will be happy to help you!           01:49 AM, 13th Apr                     hello                    i ordered couple of days ago           01:49 AM, 13th Apr                     hello                    And still           01:49 AM, 13th Apr                     hello                    The shipment company didn’t contact me           01:49 AM, 13th Apr                     hello                    Although on the tracking system they’re telling failure for delivery           01:50 AM, 13th Apr                     hello                    Although they havent contact me at all           01:50 AM, 13th Apr                     hello                    Please let them           01:50 AM, 13th Apr                     hello                    Deliver it and contact me           01:51 AM, 13th Apr                     hello                    theyre not being honest they’re not delivering and still they’re rescheduling by their own           01:51 AM, 13th Apr                     hello                    Which is not acceptable           01:51 AM, 13th Apr                     hello                    ok?           01:51 AM, 13th Apr                     hello                    Are u listening??           01:52 AM, 13th Apr                   Naif                   Sorry to hear that           01:53 AM, 13th Apr                   Naif                   Please allow me a moment to check this for you.           01:53 AM, 13th Apr                     hello                    Ok plz           01:53 AM, 13th Apr                     hello                    Let them talk to me and assign a delivery date plz           01:53 AM, 13th Apr                   Naif                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           01:53 AM, 13th Apr                   Naif                   Anything elce i can help you with ?           01:53 AM, 13th Apr                     hello                    No thanks           01:54 AM, 13th Apr                   Naif                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:56 AM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4169178