Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Naif Teni <[email-masked]>
Date: Fri, 8 Apr 2022 05:27:31 +0000 (UTC)

Hey Naif Teni ,

You have new message(s) in this group.

Livesalesman Team

M

Manish Kumar

Hi @mohmoud.elsayed
Please note that we are not getting the correct productivity on fresh desk.
I have fetched one report at 7:40 PM IST and the another one at 9:38 PM IST however there is no change in the count.

there's was issue with Freshdesk performance, solved now

Mahmoud Emad Elsayed

M

Abdulmajeed Alanazi

Hi Team,
@mohmoud.elsayed
@jessie.caparas
still there are accounts suspended in FD
almost 8 accounts

what are these users ?

Mahmoud Emad Elsayed

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