Subject: Ticket Assigned - Conversation with syed
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 31 Mar 2022 18:16:21 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with syed syed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  syed Bot:  Hi Syed ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966505369445            10:09 PM, 31st Mar                   Naif                   My name is Naif .Thank you for contacting us. I will be happy to help you!           10:09 PM, 31st Mar                   Naif                   Could you please share your order number so that I can assist you further?           10:10 PM, 31st Mar                   Naif                   how can i help you           10:10 PM, 31st Mar                     syed                    6130305588           10:10 PM, 31st Mar                     syed                    Above my order number           10:10 PM, 31st Mar                     syed                    Am trying to return at centerpoint store           10:11 PM, 31st Mar                     syed                    6130305588           10:11 PM, 31st Mar                     syed                    Not returning           10:11 PM, 31st Mar                   Naif                   so you went to the store to return some items but it was not returned           10:12 PM, 31st Mar                     syed                    Yes           10:12 PM, 31st Mar                     syed                    Right now am in store           10:12 PM, 31st Mar                   Naif                   i see you have issue a return request that's why the store could not process the return           10:13 PM, 31st Mar                   Naif                   let me cancel the return so the store can return it for you just a moment please           10:13 PM, 31st Mar                     syed                    1 week passed but no body came to pick-up           10:13 PM, 31st Mar                     syed                    Thats is why i came to store to return           10:14 PM, 31st Mar                   Naif                   sorry to hear that           10:14 PM, 31st Mar                     syed                    Thanks lot           10:14 PM, 31st Mar                     syed                    Appreciate           10:15 PM, 31st Mar                   Naif                   i just canceled the return request. Now you can do the return at the store           10:15 PM, 31st Mar                   Naif                   Anything else i can help you with           10:15 PM, 31st Mar                     syed                    Thats it.           10:15 PM, 31st Mar                   Naif                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.  ?           10:15 PM, 31st Mar                     syed                    Same to you           10:16 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4107513