Subject: Ticket Assigned - Conversation with mahwish
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 31 Mar 2022 15:45:26 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mahwish mahwish                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mahwish Bot:  Hi Mahwish ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6132223211 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0533669810            07:40 PM, 31st Mar                   Naif                   مرحبا عميلنا العزيز، معك نايف ويسرني الإجابة عن استفساراتك           07:40 PM, 31st Mar                     mahwish                    English           07:41 PM, 31st Mar                   Naif                   My name is Naif .Thank you for contacting us. I will be happy to help you!           07:41 PM, 31st Mar                   Naif                   how can i help you ?           07:41 PM, 31st Mar                     mahwish                    I just sent my order number           07:41 PM, 31st Mar                     mahwish                    I placed it on 25th march           07:41 PM, 31st Mar                     mahwish                    Its still processing           07:41 PM, 31st Mar                     mahwish                    Does it take this long?           07:42 PM, 31st Mar                   Naif                   sorry to hear that           07:42 PM, 31st Mar                   Naif                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           07:42 PM, 31st Mar                   Naif                   Anything else i can help you with ?           07:42 PM, 31st Mar                     mahwish                    No thanks. Just let me know when my order will be delivered           07:43 PM, 31st Mar                     mahwish                    Its taking too long           07:43 PM, 31st Mar                     mahwish                    6132223211           07:43 PM, 31st Mar                   Naif                   no it takes 4 days maximum as i have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           07:44 PM, 31st Mar                   Naif                   we will make sure to deliver the order asap           07:44 PM, 31st Mar                   Naif                   Anything else i can help you with ?           07:44 PM, 31st Mar                   Naif                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:45 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4106789