Subject: Ticket Assigned - Conversation with rohulamin
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 26 Mar 2022 16:04:32 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rohulamin rohulamin                    Bot:  Hi again! Bot:  Please enter your name Customer:  rohulamin Bot:  Hi Rohulamin ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:47 PM, 26th Mar                   Naif                   My name is nAIF .Thank you for contacting us. I will be happy to help you!           07:47 PM, 26th Mar                     rohulamin                    The delivery boy came and took my clothes reader. When will I get the money back?           07:48 PM, 26th Mar                   Naif                   Could you please share your order number so that I can assist you further?           07:50 PM, 26th Mar                   Naif                    I have not received a response from you still, please confirm if we are still connected?           07:53 PM, 26th Mar                     rohulamin                    I just give now delivery boy baby 10 minutes ago           07:54 PM, 26th Mar                   Naif                   Could you please share your order number so that I can assist you further?           07:56 PM, 26th Mar                     rohulamin                    Ok           07:56 PM, 26th Mar                     rohulamin                    I got that message now           07:57 PM, 26th Mar                     rohulamin                    The delivery boy came and took my clothes reader. When will I get the money back?           07:57 PM, 26th Mar                     rohulamin                    Hi! Your return request RP0324220006993. has been successfully picked up. We will keep you posted on your refund. Click to give feedback https://www.fareye.co/customer-interaction.html?K3NIsHv2EDdXkS4p9PNoHQ==#/ Stay Happy!           07:57 PM, 26th Mar                     rohulamin                    order 6131750765           07:58 PM, 26th Mar                   Naif                   Please allow me a moment to check this for you.           07:59 PM, 26th Mar                   Naif                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           07:59 PM, 26th Mar                   Naif                   Anything else i can help you with ?           07:59 PM, 26th Mar                     rohulamin                    No thanks           08:02 PM, 26th Mar                   Naif                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:04 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4081119