Subject: Ticket Assigned - Conversation with showkat
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 03 Mar 2022 15:42:36 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with showkat showkat                    Bot:  Hi again! Bot:  Please enter your name Customer:  showkat Bot:  Hi Showkat ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6128103422 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  Order status Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your que
 stion. Customer:  Hi Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  showkat Bot:  Hi Showkat ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6128103422 Bot:   Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  051352686            07:37 PM, 03rd Mar                   Naif                   Hi(C
 ustomer name), My name is.Thank you for contacting us. I will be happy to help you!           07:38 PM, 03rd Mar                   Naif                   My name is Naif .Thank you for contacting us. I will be happy to help you!           07:38 PM, 03rd Mar                     showkat                    I would like to know when exactly i will receive my order           07:39 PM, 03rd Mar                   Naif                   Could you please share your order number so that I can assist you further?           07:39 PM, 03rd Mar                     showkat                    6128103422           07:39 PM, 03rd Mar                   Naif                   Just a moment please to check it for you           07:40 PM, 03rd Mar                     showkat                    Ok           07:40 PM, 03rd Mar                   Naif                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap t
 o assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.  We appreciate your patience.           07:40 PM, 03rd Mar                   Naif                   any thing else i can help you with?           07:41 PM, 03rd Mar                   Naif                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:42 PM, 03rd Mar                     showkat                    You ddnt resolve my concern, what thing remains there to ask for           07:42 PM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3972523