Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Feb 2022 05:13:28 +0000

Hi Naif Teni,  The customer has responded to the ticket.    Ticket comment <div class="WordSection1">
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<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Dear
</span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif"'>Naif,</span>
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<div class="MsoNormal"><span style='font-family:"Calibri","sans-serif"'>Kindly note that the below subjected shipment under return (RTS) process, However we will rearrange at the earliest as possible.
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<div class="MsoNormal"><span lang="EN-GB" style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards.</span></div>
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<b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Usman Aslam Qadri</span></b><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'></span></b>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>Key Accounts Executive (CSR)<br>
SMSA Express Transportation Co. Ltd<br>
Riyadh - Kingdom of Saudi Arabia</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>T  +966 11 4633999 EXT 7437 , 8019</span></div>
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<b><span style='font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'>F</span></b><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'> +966-1-2187782</span><span style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";color:#706F6F'></span>
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<a href="http://www.smsaexpress.com/" rel="noreferrer"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue;text-decoration:none'><img width="165" height="63" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjM4NTU0MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._pSFqTcUPzDNZGgCQZ-6kfeP_rSXm52IKtVoPpVYf14" alt="SMSA EXPRESS"></span></a><span style='font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<a href="https://sa.greatplacetowork.com/en/" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:blue;text-decoration:none'><img width="33" height="57" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjM4NTU0NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MkJYg4AQKBYDyxsmlfBOm8JKdCGkDp0wvaAeJjKFbi8" alt="https://i.imgur.com/J7JkZV1.png"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<a href="http://www.facebook.com/SMSAExpress" rel="noreferrer"><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:blue;text-decoration:none'><img width="25" height="25" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxMjM4NTU0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MgIFWT01iEGP0qG00Hd1z6aaDXhjlHEcTY_Dv1zGvvs" alt="fb"></span></a><span style='font-size:1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'></span>
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<div>From:<span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Centrepoint [mailto:[email-masked]]
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<b>Sent:</b> Sunday, February 27, 2022 8:15 PM<br>
<b>To:</b> Key Accounts - KSA; Adel Yahya Awad<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#3951984] -</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Dear Sirs,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>AWB: 290262340550</span></div>
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The above shipment has not been delivered to the recipient yet. Please see the updated Address &amp; Phone number of the customer below:</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>New Address:</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Same address</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>New Phone Number:</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>0503034632</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Kindly arrange delivery of this shipment on a priority</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Naif Teni</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'>3951984:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3951984