Subject: Ticket Assigned - Conversation with umer
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 19 Feb 2022 19:09:38 +0000

Hi Naif Teni,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with umer umer                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  umer Bot:  Hi Umer ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6125731505 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0541404358            11:04 PM, 19th Feb                   Naif                   Hi, My 
 name is Naif .Thank you for contacting us. I will be happy to help you!           11:04 PM, 19th Feb                     umer                    6125731505           11:05 PM, 19th Feb                     umer                    This my order no which i placed on 13 feb 2022           11:05 PM, 19th Feb                     umer                    Still today i did not received this order why           11:05 PM, 19th Feb                   Naif                   please wait for a moment to check sir           11:06 PM, 19th Feb                     umer                    ????           11:06 PM, 19th Feb                   Naif                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           11:07 PM, 19th Feb                     umer                    Oka
 y i will wait for team when they gonna response           11:08 PM, 19th Feb                   Naif                   is there anything else i can help you with           11:08 PM, 19th Feb                     umer                    Nothing as such           11:08 PM, 19th Feb                   Naif                   we will do the needful to deliver the order           11:08 PM, 19th Feb                   Naif                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:09 PM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3916993